FAQs

Products & Craftsmanship

All Louise garments are designed and crafted in Positano, Italy, by skilled local artisans. Our commitment to authenticity and quality is reflected in every stitch.

Louise pieces combine elegant silhouettes with exquisite details, using high-quality materials like linen, cotton and devoré silk. The floral motifs and handcrafted finishes embody the charm of Positano and the Louise legacy.

Yes, each Louise garment is carefully handcrafted by our experienced tailors, ensuring exceptional quality and a personal touch in every piece.

Louise collections are inspired by timeless beauty rather than seasonal trends. However, we do release new models regularly, always rooted in our signature Mediterranean style.

Shopping & Orders

You can shop our exclusive collections at the official Louise boutique in Positano or through our online store.

Yes, we are pleased to offer international shipping so you can bring a piece of Positano elegance wherever you are.

We provide a detailed size guide to help you choose the perfect fit. If you're unsure, our customer support team is happy to assist you in making the right choice.

If your order hasn’t been shipped yet, we’ll do our best to accommodate changes. Please contact our support team as soon as possible with your request.

Care & Support

To preserve the beauty and quality of your garments, we recommend hand-washing or using a gentle cycle with cold water. Always air dry and avoid direct sunlight. Specific care instructions are included with each product.

We’re truly sorry! Please contact us within 7 days of receiving the item, and we’ll be happy to resolve the issue or offer an exchange.

Yes, we offer returns or exchanges within 14 days of delivery, provided items are unworn, undamaged, and in their original packaging. Please refer to our Return Policy for details.

You can reach our customer care team via email or through the contact form on our website. We’re here to help and ensure your Louise experience is seamless and satisfying.